Terms and Condition - Maria Trading
  • Maria Trading | aesthetic company in Dubai |Aesthetics products in uae |dermatology products in uae | terms and conditions

Terms and Condition

  1. Introduction
    1. The portal, maria-trading.com (“Website”) (“Platform”) are managed and operated by Maria Trading FZE (“Maria Trading”), a LLC company registered in the SAIF Zone, United Arab Emirates (“UAE”) under license number 06967, with its office located at Saif zone, Sharjah in the UAE (“we”, “our”, “us”). Maria trading enables the sale and purchase of a diverse range of aesthetic products and medical equipment listed on the Platform from time to time (“Services”). 
  2. Terms and conditions for using the platform
    1. Any person who access and/or use the Platform in any manner (referred to as ”you”, “your”), shall be subject to these terms and conditions for use and be bound by the policies formulated by Maria Trading
    2. These terms and conditions for use, the policies as listed above, and such other policies or terms as may be prescribed by Maria Trading (“Terms”), together constitute a legally binding agreement between the You and Maria Trading, in connection with the access to or use of the Platform. You are requested to read these Terms carefully before accessing or using the Platform.
    3. Maria Trading may update/modify/amend these Terms (including any portion of it) at any time, with or without advance notice.
    4. Using the service or accessing the Platform constitutes your consent to the Terms. By using the Platform, you signify your acceptance of these Terms and agree to be legally bound by them. If at any time, you do not agree or wish to be bound by these Terms, you may not access use the platform. These Terms supersede all previous terms and conditions communicated to you by us, for the use of the Platform, and all rights and liabilities of Maria Trading with respect to any Services to be provided will be limited to the scope of these Terms.
    5. This document is an electronic record in terms of the Information Technology and this electronic record is generated by a computer system and does not require any physical or digital signatures.
  3. Registration
    1. Registration. In order to avail of the Services, you will be required to register on the Platform. Registration is a one-time process and is free of cost. You may register in one of the following ways:
      1. By creating an account with your valid Email ID: by providing the relevant information for the creation of your account on the Platform. Following this, an account with an exclusive user name and password (basis your inputs) will be created by us for you.
      2. By using a third-party account: you may use the login credentials of the account maintained by the User with a Maria Trading-integrated third-party (illustratively, Google or Facebook), in which case you will also be subject to relevant third-party terms and conditions applicable to such account.
  4. User Warranties and Restrictions
    1. You may use the Platform for reasonable and lawful purposes only, and shall not indulge in any activity that is unlawful or harmful to the Platform or its content. You are provided with a limited license to access and use the Platform, solely for the purpose of availing the Services, subject to these Terms.
    2. You will not:
      1. Delete or modify any content on the Platform, including but not limited to, any information regarding the Services, their performance, sales or pricing, legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify;
      2. Decompile, reverse engineer, or disassemble the content;
      3. Use the services in any way that is unlawful, or harms Maria Trading or any other person or entity, as determined in ours sole discretion;
      4. Using any engine, software, tool, agent, or other mechanisms (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the platforms;
      5. Make false or malicious statements against the Services, the Platform, or Maria Trading;
      6. Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Platform and/or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Platform and/or the Services;
      7. Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,”, “phishing” and “griefing” as those terms are commonly understood and used on the internet; or
      8. Post or upload any content that is libelous, defamatory, abusive, threatening, harassing, hateful, and offensive, or otherwise violates any law or right of any third party.
    3. Do not Do not host, display, upload, modify, publish, transmit, update or share on or through the Platform, any information that:
      1. belongs to another person and to which they do not have any right;
      2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;
      3. harms minors in any way;
      4. infringes any patent, trademark, copyright, or other proprietary rights
      5. violates any law for the time being in force;
      6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
      7. impersonates or defames another person; or
      8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer resource.
    4. You are solely responsible for maintaining the confidentiality of your Account Information and for restricting access to your computer or mobile or other similar devices to prevent unauthorized access to their account. You are requested to safeguard your password and your account and make sure that others do not have access to it. It is your responsibility to keep your Account Information current and accurate. You agree to (a) immediately notify us of any unauthorized use of the account or any other security breach, and (b) ensure that they exit from their account at the end of each session. We will not be liable for any loss or direct or indirect damage arising from the User’s failure to comply with these conditions. You may be held liable for any losses incurred to us or any other user due to unauthorized use of your account, resulting from the failure to keep your Account Information secure and confidential.
    5. You will not be involved in the transmission of sensitive and personal information, including but not limited to Account Information (collectively “SPI”)
    6. You represent and warrant to us that: (a) you are 18 (eighteen) years of age or older; (b) your use of the Platform and/or Services will not violate any applicable law or regulation, and (c) all information that is submitted to us in connection with the Platform and/or Services is true and accurate.
  5. Content on Platform
    1. All information, content, and material contained on the Platform are and continue to be ours relevant intellectual property. Further, all trademarks, services marks, trade names, and trade secrets in relation to the Platform whether or not displayed on the Platform are proprietary to us or a relevant third party. No information, content, or material from the Platform may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our express written permission. Any unauthorized use terminates the permissions granted in these Terms.
    2. The contents of Services, information, text, graphics, images, logos, button icons, software code, interface, design, and the collection, arrangement, and assembly of the content on the Platforms or any of the other Services are the property of ours or its affiliates or relevant third party (“Content”) and are protected under copyright, trademark, and other applicable laws. The User shall not modify the Content or reproduce, display, publicly perform, distribute, reverse engineer, or otherwise use the Content in any way for any public or commercial purpose or for personal gain.
    3. We authorize you to view and access Content solely for identifying Products, carrying out purchases of Products, and processing returns and refunds, in accordance with the Return and Refund Policy. We, therefore, grant to you a limited, revocable license to access and use the Services. This license does not include permission for carrying out any resale of the Products or commercial use of the Content, any collection and use of product listings, description, or prices, and, any derivative use of the Platforms or of Content.
    4. You hereby grant to us a royalty-free, perpetual, irrevocable, non-exclusive right and license to adapt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material, review, feedback, comments, etc., posted by you on the Platform without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and you waive any claim to the contrary overall feedback, comments, ideas or suggestions or any other content provided by them to us through the Platform.
  6. Manner of Use of Platform
    1. The display of Products for purchase on the Platforms is merely an invitation to offer. An order placed by you for the purchase of a Product constitutes an offer. All orders placed by you on the Platforms are subject to the availability of such Product, Maria Trading’s acceptance of your offer, and your continued adherence to these Terms. You acknowledge and undertake that you are accessing the Services provided on the Platform and are transacting at your own risk and are using your best judgment before entering into any transactions through the Platform. You may place the orders on the Platform for the products and at the price indicated therein.
    2. You agree and acknowledge that you will have to make the requisite payment for the Services availed by them on the Platform. We accept online payments using either credit card, debit card, net banking, digital wallets, or other payment options as made available by the Platform from time to time. The payments made by you through the Platform for the purchase of the Products are subject to the Fees and payment policy.
    3. Upon payment of the consideration for the Products or undertaking to pay for the Product the Product shall be delivered to you, in accordance with the Delivery Policy.
    4. If you may cancel any order made on the Platform, return the Products purchased on the Platform as per Cancellation, Returns, and Refund Policy.
  7. Platform & Product Warranties
    1. We will try to make access to and use of the Platform error-free. However, your access to the Platform may be suspended or restricted to allow for repairs, maintenance, or for the introduction of new facilities or services. Please note that we do not take responsibility for any access or use problems that arise from internet-related issues at your end. We reserve at all times, the right, at its sole discretion, to refuse access to the Platform, terminate accounts, remove or edit content at its discretion.
    2. As a means to assist you in identifying the Products of your choice, we provide visual representations on the Platforms including photographs, images, illustrations, videos, and other visual aids. While reasonable efforts are made to provide accurate visual representations, we claim guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to you.
    3. The Services included on or otherwise made available to you through the Platforms are provided on an “as is” and “as available” basis with representations or warranties, express or implied. We will convent or warrant the product delivered to you.
      1. the Services will be made available at all times;
      2. the operation of the Platform, including the functions contained in any content, information, and materials on the Platform or services linked to the Platform will be uninterrupted, timely, or error-free, that the defects will be rectified, or that the Platform or the servers that make such content, information and materials available are free of viruses or other harmful components
      3. the Content available on the Platforms is complete, true, accurate, or non-misleading;
      4. the Products are of specified merchantability, merchantable quality, and fit for use for a particular purpose.
    4. We will provide 1 year warranty for the product which is selling through the platform
      Based upon the customer request we will assist them for the maintenance and service warranty
  8. Company policy
    1. Our holidays are as follows:
      • We have weekend holidays Friday and Saturday.
      • National holidays announced by the government of UAE
      • At the time of Ramadan we will reduced working hours of 9am to 4pm
    2. Cheque Score
      • We have an application system for checking the cheque score
        Al Etihad credit Bureau (AECB) now issues scores for cheques. We can know the possibility of a cheque to bounce with help of the simple and innovative method.
  9. Limitations of Liability
    1. In no event shall Maria Trading Representatives be liable for:
      1. the use or inability to use the Platform and/or the Services;
      2. any content posted, transmitted, exchanged, or received by or on behalf of any user or other person on or through the Platform;
      3. any unauthorized access to or alteration of transmissions of SPI or other user data; or
      4. any other matter relating to the Platform or the Services.
    2. We are neither liable nor responsible for any actions or inactions of the other users of the Platform or any breach of conditions, representations or warranties by them. We are not obligated to mediate or resolve any dispute or disagreement amongst two or more users of the Platform.
    3. None of the directors, officials, or employees of Maria Trading shall be personally liable for any action in connection with the Platform or the Services.
  10. Communication and Unsubscription: You hereby understand that with your registration onto the Platform, you may receive notifications from us in the form of SMS messages on their registered mobile number or e-mails. These notifications could relate to their registration, transactions that they carry out through the Platform, and/or promotions. Further, we may also send notifications and reminders to them with respect to their activity on the Platform, in relation to the Services. Please note that while we endeavors to provide these notifications and reminders to you, we do not provide any guarantee and shall not be held liable or responsible for any failure to send such notifications or reminders to you. The User can unsubscribe / opt-out from receiving communications, newsletters, and other notifications from us at any time by following the procedure set forth on the Platform.
    • These Terms shall be effective from the date of their publication on the Platform.
    • We reserve the right to suspend or terminate its Services in the event of a breach of any terms contained in these Terms, misrepresentation of information, any unlawful activity by you, or if we are unable to verify or authenticate any information submitted by you.
    • You may terminate the Agreement at any time by discontinuing the use of the Platforms or Services. By terminating the usage or the Agreement you will be obligated to pay for a Product purchased on the Platforms, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.
  11. Force Majure
    1. Maria Trading will not be held responsible for any delay or failure to comply with its Obligation if the delay or failure arises from any cause which is beyond ours reasonable control.
  12. Waiver
    1. No provision in these Terms will be deemed waived and no breach excused unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of a breach by the User, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
  13. Severability
    1. If any provision of these Terms is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms and the remainder of these Terms will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
  14. Governing Law and Dispute Resolution
    1. These Terms, all transactions consummated between you and Maria Trading, and the relationship between you and Maria Trading are governed by the laws of the UAE